{"xsrfToken":"42303d99126e98a703098f486311d20cfe06c4d5_lout","branding":{"id":"3","key":"tefj","name":"Tracking and Estimation for Jira","portalBaseUrl":"/servicedesk/customer/portal/3","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/3/1","theme":{"headerBGColor":"#333664","headerLinkColor":"#ffffff","headerLinkHoverColor":"#4c4f87","headerLinkHoverBGColor":"#4c4f87","headerBadgeColor":"#4c4f87"}},"helpCenterBranding":{"logoId":"","isLogoAvailable":false,"helpCenterTitle":"Welcome to the Adweb Software Help Center!!","sharedPortalName":"Adweb Software","userInitialAnnouncementHeader":"Important Notice for Jira DC Customers","userInitialAnnouncementMessageWiki":"<p>Our plugin <a href=\"https://marketplace.atlassian.com/1212714\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\" style=\"text-decoration: underline;\">Miscellaneous Tracking for Jira</a> has been officially approved for data center and is available on the marketplace.</p>\n<p>Please note the following :</p>\n<p>If you are on Jira Data Center and renew our app, you will be required to purchase a Data Center approved app license. You will no longer be able to renew maintenance for Server version of the app anymore. This could cause an increase in your license cost for the app due to pricing differences. Please reach out to us if you have any queries.</p>","translations":{"en-US":{"helpCenterTitle":"Welcome to the Adweb Software Help Center!!","sharedPortalName":"Adweb Software","announcementHeader":"Important Notice for Jira DC Customers","announcementMessage":"Our plugin [Miscellaneous Tracking for Jira|https://marketplace.atlassian.com/1212714] has been officially approved for data center and is available on the marketplace.\n\nPlease note the following :\n\nIf you are on Jira Data Center and renew our app, you will be required to purchase a Data Center approved app license. You will no longer be able to renew maintenance for Server version of the app anymore. This could cause an increase in your license cost for the app due to pricing differences. Please reach out to us if you have any queries.","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#147473","helpCenterTitleColor":"#ffffff","useDefaultBanner":true,"isBannerAvailable":false,"hasTopBarBeenSplit":false},"portal":{"id":"3","key":"tefj","projectId":10002,"serviceDeskId":3,"name":"Tracking and Estimation for Jira","description":"<p>Have a Query? Suggestion? Found a Bug? in Tracking and Estimation for Jira plugin. We are here to listen and resolve any issues you are facing.</p>","portalBaseUrl":"/servicedesk/customer/portal/3","onlyPortal":false,"reqTypes":[{"id":"27","name":"Licensing and billing questions","descriptionHtml":"","callToAction":"Licensing and billing questions","introHtml":"<p>Choose this if you have questions about licensing or billing.</p>","icon":10483,"iconUrl":"https://adwebsoftware.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10483","groups":[7],"key":""},{"id":"37","name":"Other questions","descriptionHtml":"","callToAction":"Other questions","introHtml":"<p>Don't see what you're looking for? Select this option and we'll help you out.</p>","icon":10466,"iconUrl":"https://adwebsoftware.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10466","groups":[7],"key":""},{"id":"28","name":"Product trial questions","descriptionHtml":"","callToAction":"Product trial questions","introHtml":"<p>Trying out our product and want more information? Select this and we'll be happy to answer your questions.</p>","icon":10491,"iconUrl":"https://adwebsoftware.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10491","groups":[7],"key":""},{"id":"31","name":"Report a bug","descriptionHtml":"","callToAction":"Report a bug","introHtml":"<p>Tell us the problems you're experiencing.</p>","icon":10476,"iconUrl":"https://adwebsoftware.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10476","groups":[7],"key":""},{"id":"32","name":"Suggest a new feature","descriptionHtml":"","callToAction":"Suggest a new feature","introHtml":"<p>Let us know your idea for a new feature.</p>","icon":10511,"iconUrl":"https://adwebsoftware.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10511","groups":[7],"key":""},{"id":"33","name":"Suggest improvement","descriptionHtml":"","callToAction":"Suggest improvement","introHtml":"<p>See a place where we can do better? We're all ears.</p>","icon":10498,"iconUrl":"https://adwebsoftware.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10498","groups":[7],"key":""},{"id":"26","name":"Technical support","descriptionHtml":"","callToAction":"Technical support","introHtml":"<p>Need help installing, configuring, or troubleshooting? Select this to request assistance.</p>","icon":10472,"iconUrl":"https://adwebsoftware.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10472","groups":[7],"key":""},{"id":"30","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10492,"iconUrl":"https://adwebsoftware.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10492","groups":[],"key":""}],"reqGroups":[{"id":7,"name":"General"}],"orderMapping":{"7":[26,27,28,37,31,32,33]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":3,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"TEFJ","userLanguageHeader":"Import Notice for Jira Version 9 Customers","userLanguageMessageWiki":"<p>The Jira version 9 compatible version of this plugin is currently under development and will soon be available. Please raise a request for any further queries.</p>","defaultLanguageHeader":"Import Notice for Jira Version 9 Customers","defaultLanguageMessage":"The Jira version 9 compatible version of this plugin is currently under development and will soon be available. Please raise a request for any further queries.","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI5ZjRhNDVjZi04MDQxLTQ2NTctYjg3MS1lNmNhZjI1NTU5YjciLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDAyIjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NDAyMTg3NzAsIm5iZiI6MTc0MDIxNzU3MH0.-mQDPae97ko8nZMR6-DevVc7oOTxitrkq1ZXJDm26IA","targetCollection":"upload-project-10002","endpointUrl":"https://api.media.atlassian.com","clientId":"9f4a45cf-8041-4657-b871-e6caf25559b7","tokenDurationInMins":20}},"reqCreate":{"id":26,"projectId":10002,"form":{"name":"Technical support","descriptionHtml":"","callToAction":"Technical support","intro":"<p>Need help installing, configuring, or troubleshooting? Select this to request assistance.</p>","instructions":"","icon":10472,"iconUrl":"https://adwebsoftware.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10472","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"Summary","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"textarea","jiraFieldType":"description","fieldId":"description","fieldConfigId":"","label":"Description","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[],"rendererType":"atlassian-wiki-renderer"},{"fieldType":"attachment","jiraFieldType":"attachment","fieldId":"attachment","fieldConfigId":"","label":"Attachment","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textfield","fieldId":"customfield_10048","fieldConfigId":"10153","label":"Jira Version","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]},{"fieldType":"select","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:select","fieldId":"customfield_10032","fieldConfigId":"10132","label":"Urgency","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[],"values":[{"value":"10019","label":"Critical","selected":false,"children":[]},{"value":"10020","label":"High","selected":false,"children":[]},{"value":"10021","label":"Medium","selected":false,"children":[]},{"value":"10022","label":"Low","selected":false,"children":[]}],"noneOptionRequired":true},{"fieldType":"multiselect","jiraFieldType":"versions","fieldId":"versions","fieldConfigId":"","label":"Affects Version/s","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[],"values":[{"value":"10037","label":"9.0.3","selected":false,"children":[]},{"value":"10036","label":"9.0.0","selected":false,"children":[]},{"value":"10035","label":"9.0.1","selected":false,"children":[]},{"value":"10034","label":"8.1.5","selected":false,"children":[]},{"value":"10008","label":"Cloud","selected":false,"children":[]}]}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/3/create/26","requestValidateBaseUrl":"/servicedesk/customer/portal/3/validate/26","calendarParams":{"firstDay":0,"date":"2025-02-22T15:16:10+0530","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":false,"showRecaptcha":false,"siteKey":"","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI5ZjRhNDVjZi04MDQxLTQ2NTctYjg3MS1lNmNhZjI1NTU5YjciLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDAyIjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NDAyMTg3NzAsIm5iZiI6MTc0MDIxNzU3MH0.-mQDPae97ko8nZMR6-DevVc7oOTxitrkq1ZXJDm26IA","targetCollection":"upload-project-10002","endpointUrl":"https://api.media.atlassian.com","clientId":"9f4a45cf-8041-4657-b871-e6caf25559b7","tokenDurationInMins":20},"hasProformaForm":false,"proformaTemplateForm":{},"proforma":{"formExists":false,"formValid":false},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}